Terms & Conditions — q5bet Platform Rules and User Obligations

These Terms and Conditions ("Terms", "Agreement") are entered into between you ("User", "you", "your") and q5bet ("q5bet", "we", "us", "our"), the operator of the website accessible at https://q5bet.cam and any associated subdomains, mobile-optimised pages or related services (collectively, the "Platform").

q5bet is an online sports betting and casino information platform providing content in English, targeted at users in Pakistan. The Platform covers sports betting guides, live casino overviews, payment method explainers, responsible gambling resources and related informational content focused on PSL, ICC cricket, T20 tournaments, football, UFC and other sports markets.

By accessing or using the Platform in any manner — including browsing, creating an account, or engaging with any feature — you acknowledge that you have read, understood and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gambling Policy, which are incorporated herein by reference.

These Terms apply to all users of the Platform regardless of the device used to access it, whether desktop, mobile or tablet, and regardless of location within Pakistan — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and all other cities and regions.

For the purposes of these Terms, the following definitions shall apply:

To register an account on the Platform and to use any services that require registration, you must satisfy all of the following eligibility criteria:

• You must be at least 18 years of age, or the higher minimum age required by the relevant operator's licence jurisdiction. Age alone does not make gambling lawful in all jurisdictions.
• You must be a natural person with full legal capacity to enter into a binding agreement under the laws of your jurisdiction.
• You must not be a resident of, or accessing the Platform from, any jurisdiction where online gambling or betting is explicitly prohibited under applicable law. Users in Pakistan are responsible for understanding and complying with the Prevention of Gambling Act, 1977 and any other applicable national or provincial legislation.
• You must not have been previously excluded, suspended or permanently banned from the Platform or any affiliated service.
• You must provide accurate, current and complete information at the time of registration and maintain the accuracy of such information throughout the duration of your use of the Platform.
• You must not register or operate more than one Account. Operating multiple accounts is strictly prohibited and may result in immediate suspension and forfeiture of any associated funds or bonuses.

Users who wish to access registered features of the Platform must complete the account registration process by providing the required information accurately and truthfully.

4.1 Registration Requirements

During registration, you will be required to provide a valid email address, a username, a secure password and such other information as the Platform may request for identity verification or KYC purposes. All fields marked as mandatory must be completed.

4.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You must not share your login details with any third party. q5bet will not be held liable for any loss, damage or unauthorised access arising from your failure to maintain the security of your account credentials.

In the event of suspected unauthorised access to your account, you must notify q5bet immediately by contacting our support team at [email protected].

4.3 KYC Verification

q5bet and/or any referred operator reserves the right to request identity verification documents at any time, including but not limited to: a government-issued photo identification (such as a Pakistani CNIC or passport), proof of address and proof of payment method. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or withdrawal restrictions.

4.4 Account Closure

You may request closure of your account at any time by contacting our support team. We may also suspend or permanently close any account that violates these Terms, engages in fraudulent activity or remains inactive for an extended period, subject to applicable legal requirements.

Subject to your compliance with these Terms, q5bet grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial purposes.

5.1 Permitted Uses

• Browsing informational content relating to sports betting, live casino platforms, payment methods and responsible gambling.
• Creating and maintaining a single registered account for personal use.
• Using available tools and features in accordance with their intended purpose.
• Accessing guides, odds explanations and educational content for personal reference.

5.2 Prohibited Uses

You are strictly prohibited from using the Platform for any of the following purposes:

• Any activity that violates applicable law or regulation, including but not limited to the Prevention of Gambling Act, 1977 (Pakistan) or any other national, provincial or international law applicable to your jurisdiction.
• Scraping, harvesting, mining or otherwise extracting data from the Platform by automated means without express written consent.
• Attempting to reverse-engineer, decompile, disassemble or otherwise interfere with the technical infrastructure of the Platform.
• Uploading, transmitting or distributing any content that is defamatory, obscene, fraudulent, abusive, threatening or otherwise unlawful.
• Impersonating any person or entity, or misrepresenting your identity or affiliation.
• Using the Platform for any commercial purpose, including advertising or soliciting third parties.
• Attempting to gain unauthorised access to any part of the Platform or its associated systems.

All financial transactions on any referred operator's platform — including deposits made via payment methods familiar to Pakistani users such as Easypaisa, JazzCash, Raast, bank transfers via HBL, UBL, Meezan Bank and Bank Alfalah, or cryptocurrency — are subject to the operator's own payment terms and conditions.

q5bet does not process, hold or facilitate any financial transactions directly. All deposits and withdrawals are handled exclusively by the operators whose platforms are referenced in our content. q5bet accepts no liability for any payment failure, delay, error or dispute between a User and any operator or payment provider.

Users are advised to check minimum and maximum deposit limits, transaction fees, processing times and currency conversion implications before initiating any financial transaction. All PKR figures referenced in q5bet's content are illustrative examples only.

Withdrawal policies are determined solely by the operators referenced on this Platform. q5bet does not process, approve or decline any withdrawal request. The following general principles apply to withdrawal procedures on typical online betting and casino platforms, provided for educational reference only:

• Withdrawals are generally processed only to a payment method previously used for deposits (the "same-method" rule), subject to operator policy.
• Full KYC verification, including identity and payment method documentation, is typically required before a first withdrawal is processed.
• Processing times vary by operator, payment method and verification status. q5bet does not guarantee any specific withdrawal speed or timeline.
• Bonus funds and winnings generated from bonus play may be subject to wagering requirements before becoming eligible for withdrawal.
• Operators may impose withdrawal limits — minimum and maximum — on a per-transaction or per-period basis. Users should consult the operator's published cashier terms.

q5bet publishes informational overviews of bonus offers and promotional schemes available on referred operator platforms. All bonus figures, wagering requirements, cashback percentages and VIP tier descriptions included in q5bet's content are illustrative examples only unless expressly confirmed as current by the relevant operator.

8.1 General Bonus Conditions

Bonuses offered by operators are subject to individual terms and conditions set by those operators. The following general principles are provided for educational guidance:

• Wagering Requirements: Most bonuses require the User to place a specified multiple of the bonus amount in qualifying bets before any winnings can be withdrawn. For example, a PKR 1,000 bonus with a 30x wagering requirement necessitates PKR 30,000 in qualifying wagers.
• Maximum Bet During Bonus: A per-bet stake limit (e.g., PKR 500) typically applies while a bonus is active. Exceeding this limit may result in bonus forfeiture.
• Game Contribution: Different game types contribute at different rates to wagering requirements. Slots generally contribute 100%; live casino games may contribute less.
• Bonus Expiry: Unused bonuses and uncompleted wagering requirements typically expire within 7 to 30 days of the bonus being credited.
• Maximum Cash-Out: Some bonuses cap the amount of winnings that can be withdrawn from bonus play. Amounts exceeding the cap are removed at the point of withdrawal.

8.2 Promotional Integrity

q5bet reserves the right to amend, withdraw or cancel any described promotional offer where information becomes inaccurate or where an operator modifies or discontinues such offer. No promotional description on q5bet constitutes a guarantee of availability or specific terms from any operator.

q5bet is committed to promoting responsible gambling and takes its obligations in this area seriously. The following principles underpin our approach to responsible gambling across all content and features on this Platform:

• Gambling is an activity that involves real financial risk. It should be treated exclusively as entertainment and never as a source of income or a method to recover prior losses.
• The Platform is strictly restricted to users aged 18 or above, or the higher minimum age required by the relevant operator's licence jurisdiction. Local laws in Pakistan may impose additional restrictions on gambling activities.
• Users experiencing difficulty controlling their gambling are strongly encouraged to make use of self-exclusion tools, deposit limits, loss limits and time-limit controls offered by operators.
• q5bet does not promote gambling to vulnerable individuals. If you believe you or someone you know has a problem with gambling, we encourage you to seek support from a qualified counselling service.

For full details on responsible gambling tools and resources, please read our dedicated Responsible Gambling page.

The following conduct is strictly prohibited on the Platform and may result in immediate account suspension, permanent ban, and where appropriate, referral to relevant legal authorities:

• Fraud, including but not limited to identity fraud, payment fraud, chargeback fraud or bonus abuse.
• Money laundering or any activity intended to conceal, disguise or legitimise the proceeds of criminal activity.
• Creating or operating multiple accounts for the purpose of circumventing Platform rules, restrictions or limitations.
• Collusion with other users or third parties to manipulate outcomes, odds or betting results.
• Use of automated betting systems, bots, scripts or other software tools to gain an unfair advantage on the Platform or any referred operator platform.
• Any form of harassment, abuse or threatening behaviour directed at q5bet staff or other users.
• Providing false, misleading or incomplete information during registration or KYC verification.
• Attempting to circumvent self-exclusion restrictions or responsible gambling controls.

All content published on the Platform — including but not limited to text, articles, guides, graphics, logos, icons, images, data compilations and software — is the exclusive intellectual property of q5bet or its licensed content providers and is protected by applicable copyright, trademark and other intellectual property laws.

You are granted a limited, personal, non-transferable licence to access and view Platform content for your own non-commercial reference purposes. You may not reproduce, distribute, publicly display, modify, create derivative works from or otherwise exploit any content from the Platform without the prior express written consent of q5bet.

All trademarks, service marks and trade names displayed on the Platform are the property of their respective owners. Nothing on the Platform shall be construed as granting any licence or right to use any trademark without the owner's prior written permission.

The Platform and all content published thereon are provided on an "as is" and "as available" basis without any warranty, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose or non-infringement.

To the maximum extent permitted by applicable law, q5bet, its directors, officers, employees and agents shall not be liable for:

• Any direct, indirect, incidental, special, consequential or punitive damages arising from your use of, or inability to use, the Platform.
• Any financial losses, including gambling losses, incurred on any operator platform referenced by or linked from the Platform.
• Errors, inaccuracies or omissions in any content, including bonus figures, odds descriptions, payment processing times or promotional terms.
• Interruption, suspension or discontinuation of access to the Platform.
• Any loss or damage resulting from unauthorised access to your account due to your failure to maintain credential security.

q5bet does not provide legal, financial or gambling advice. Content on the Platform is for informational and educational purposes only. Users are solely responsible for their own decisions and for ensuring compliance with all laws applicable in their jurisdiction.

q5bet collects and processes personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference and forms an integral part of this Agreement.

By using the Platform, you consent to the collection, processing and use of your personal data as described in the Privacy Policy. You have the right to access, correct, restrict and in certain circumstances request deletion of your personal data. For full details on your rights and how to exercise them, please refer to the Privacy Policy.

q5bet does not sell personal data to third parties. Data is processed only for purposes necessary to provide and improve the Platform and to meet applicable legal obligations.

q5bet reserves the right to amend, update or revise these Terms at any time, for any reason, at its sole discretion. Where material changes are made, q5bet will endeavour to provide reasonable notice to registered users, such as by displaying a notice on the Platform or by email notification to the address associated with your account.

Your continued use of the Platform following the publication of any amended Terms constitutes your acceptance of those amendments. If you do not agree to any amended Terms, you must cease using the Platform immediately.

The date of the most recent revision is stated at the top of this document. It is your responsibility to review these Terms periodically to ensure you remain informed of any changes.

These Terms and any dispute or claim arising out of or in connection with them, their subject matter or formation shall be governed by and construed in accordance with the laws of the jurisdiction in which q5bet is incorporated or registered, as specified in the operator's published licensing documentation.

Users in Pakistan acknowledge that online gambling may be subject to significant legal restrictions under Pakistani law, including the Prevention of Gambling Act, 1977. q5bet does not claim authorisation, endorsement or licensing by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial authority. Users are responsible for independently verifying the legal status of online gambling in their location.

Any dispute between a User and q5bet shall first be referred to informal resolution through q5bet's support team. Where informal resolution is not achieved, disputes shall be referred to the competent courts or arbitration bodies designated under the applicable governing law.

If you have any questions, concerns or complaints regarding these Terms and Conditions, or if you wish to exercise any rights provided under these Terms, please contact the q5bet support team using the details below. All communications must be in English or Urdu.